Consortiums provide a forum for leaders to discuss topics of common interest, leverage collective expertise, and share experience and insight. Each consortium “belongs to its members” in that they decide on the topics, establish the rules governing the meetings, and invite members. Fundamentally, these are meetings of the leaders for the leaders.
We are committed to creating openness and transparency within each consortium, as this supports the most learning. We have at most 12 to 15 members in any single consortium. Membership has evolved slowly over time, and there are often opportunities to join one or more of the consortiums.
Global Business Services Leaders – The current group of global business services (GBS) leaders have frequently said that this consortium is far and away the best gathering on shared services leadership topics available, and that the consortium is successful because it is intimate, peer-level, and informal and that it addresses issues most relevant to the executives in charge of these significant operations. More on GBS…
Order-to-Cash – This consortium, launched in 2018, focuses on the challenges process owners face when leading complex organizations with disconnected, often decentralized functions. Members of O2C are usually tasked to make improvement across the end-to-end process, usually without ownership or control over all of the parts. More on O2C…
P2P Innovation Workshop – As with O2C, this consortium focuses on the leadership challenges of process owners operating in complex, decentralized environments. Members of P2P are process leaders who are tasked to make improvement across the end-to-end process, usually without ownership or control over all of the parts. More on P2P…
Global Travel Leaders – This group leverages a comprehensive benchmarking program, coupled with up to four face-to-face meetings per year, to explore innovation in travel performance (or iTP.) Initially focused on cost reduction in the wake of the economic shocks of 2007-9, the members are also now focused on balancing this with enhancing the traveler experience through policy and process shifts and application of technology. More on iTP...
Digital GBS – The newest leadership consortium lunched in 2019 with the objective of accelerating innovation in GBS through collaboration and sharing on most relevant issues in further automating the GBS processes. Technology scope includes automation technologies including RPA, Machine Learning, Cognitive Automation (Artificial Intelligence), and other relevant technologies. More…